Value Added
The voice of the customer is at the heart of our performance philosophy. Safety, quality and “value added” are part of our vision and culture.
- On Spec. On Time
- Quality is built into our manufacturing process
- Robust quality checks
- Front-end project support
- Budget pricing
- Technical support
- Scheduling support
- In-depth lining and coating project experience
- Plant tours
- “Lunch & Learn” programs
- Simplified bidding analysis
- À la carte, line-by-line or lot pricing
- Engineering support
- Detailed fabrication and “as built” drawings are part of our standards process
- Good use of technology
- Customer relations management (CRM) software
- Enterprise resource planning (ERP) software
- Spoolgen—spool drawing software reads customer model and ISO generating data.
- AutoCAD and AutoCAD Inventor
- Proprietary Project Data Integration Software (PDIS)—ties together data from all other software for robust planning, reporting and streamlining project management
Transparency
- Real-time progress reporting, available upon request and online
- Bar-coded, scanned, serialized production system ensures 100% quality, traceability and repeatability
- Project scalability
- PDIS software enables customers the option to scale up or scale down the size of their project and have immediate and traceable feedback of price and scheduling implications
- Customizable reporting tailored to customer requirements—any frequency, data and output format